Why Security Matters for WhatsApp Automation
When you automate customer conversations, you're handling personal data, order information, and business-critical communications. A security breach doesn't just expose data—it destroys customer trust and can result in significant regulatory penalties.
Duzel is built with security as a foundation, not an afterthought. Every component of our AI WhatsApp chatbot platform is designed to protect your business and your customers.
How Duzel Protects Your Data
End-to-End Encryption
All messages are encrypted in transit using TLS 1.3 and at rest using AES-256. Your customer conversations remain private from the moment they're sent to when they're stored.
Secure Infrastructure
Duzel runs on isolated cloud infrastructure with network segmentation, intrusion detection, and continuous monitoring. We use multiple availability zones to ensure uptime without compromising security.
Access Controls
Role-based access control (RBAC) ensures team members only see what they need. All access is logged and auditable. Two-factor authentication is available for all accounts.
Data Retention Control
You control how long conversation data is stored. Configure automatic deletion policies to meet your compliance requirements. Export or delete data on demand.
Compliance & Certifications
Duzel maintains industry-standard certifications so you can deploy with confidence:
Why It Matters for Your Business
- •Customer trust — Customers share sensitive information via WhatsApp. Protect it.
- •Regulatory compliance — Avoid GDPR fines and legal exposure.
- •Business continuity — Secure infrastructure means reliable operations.
- •Enterprise readiness — Meet procurement security requirements from day one.
Official WhatsApp Partnership
Duzel is an official Meta Business Partner with direct access to the WhatsApp Business API. This means no unofficial workarounds, no gray-market solutions—just secure, compliant integration that Meta approves and supports. Your business account stays safe and verified.
Related Topics
Security You Can Trust
Start automating with confidence. Your data is protected by enterprise-grade security.