Simple, Transparent Pricing
Choose the plan that fits your business for our AI WhatsApp chatbot platform. Start free, upgrade when you're ready. Cancel anytime—no questions asked.
All plans include a 14-day free trial • No credit card required
Starter
Perfect for small businesses getting started with AI automation
Billed monthly • Save 20% annually
- 1 WhatsApp Number
- 1,000 messages/month
- Basic chatbot builder
- Email support (48h response)
- Basic analytics dashboard
- Pre-built templates
- Knowledge base (up to 50 pages)
Growth
Ideal for growing businesses scaling their customer engagement
Billed monthly • Save 20% annually
- 3 WhatsApp Numbers
- 10,000 messages/month
- Advanced chatbot builder
- Priority support (24h response)
- Advanced analytics & reports
- Campaign management
- API access
- Knowledge base (up to 500 pages)
- Team collaboration (3 users)
- Custom branding
Enterprise
For large organizations with custom needs and high volume
Billed monthly • Save 20% annually
- Unlimited WhatsApp Numbers
- Unlimited messages
- Custom integrations
- Dedicated account manager
- Custom analytics & BI tools
- White-label solution
- 99.9% SLA guarantee
- Unlimited knowledge base
- Unlimited team members
- SSO & advanced security
- On-premise deployment option
Compare Plans
Detailed breakdown of what's included in each plan
Pricing FAQ
Common questions about billing, plans, and payments
Can I try Duzel for free before committing?
Yes! All plans include a 14-day free trial with full access to features. No credit card required to start. You can upgrade, downgrade, or cancel anytime during the trial.
What happens if I exceed my message limit?
We'll notify you when you reach 80% of your limit. If you exceed it, messages will queue until the next billing cycle or you can upgrade your plan instantly. Enterprise plans have no limits.
Can I change plans at any time?
Absolutely. Upgrade instantly and get immediate access to new features. When downgrading, changes take effect at the next billing cycle. We'll prorate any differences.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and bank transfers for annual Enterprise plans. All payments are processed securely through Stripe.
Is there a discount for annual billing?
Yes! Annual billing saves you 20% compared to monthly payments. Starter becomes $23/mo, Growth becomes $79/mo, and Enterprise pricing is custom based on your needs.
What's your refund policy?
We offer a 30-day money-back guarantee for all paid plans. If you're not satisfied, contact support for a full refund—no questions asked.
Do you offer discounts for startups or nonprofits?
Yes! We offer 50% off for eligible startups (under 2 years old, under $1M funding) and registered nonprofits. Contact our sales team to apply.
What's included in the Enterprise plan?
Enterprise includes everything in Growth plus unlimited messages, custom integrations, dedicated support, white-labeling, SLA guarantees, SSO, and optional on-premise deployment. Contact us for custom pricing.
Ready to Get Started?
Join 10,000+ businesses automating their WhatsApp communications. Start your free trial today—no credit card required.