Enterprise Plan
For large organizations with custom needs
The Enterprise plan is built for large organizations that need unlimited scale, custom solutions, and dedicated support. Get everything in Growth plus enterprise-grade features, custom integrations, and a dedicated account manager.
Custom pricing based on your needs
Everything in Growth, plus:
- Unlimited messages
- Unlimited WhatsApp numbers
- Custom integrations
- Dedicated account manager
- 99.9% SLA guarantee
- White-label available
- SSO & enterprise security
Everything in Enterprise
Messaging
- WhatsApp Business NumbersUnlimited
- Messages per monthUnlimited
- Message historyUnlimited retention
- Broadcast campaignsUnlimited
- Drip sequencesUnlimited
- Scheduled messagesIncluded
- Message templatesUnlimited
- Priority message deliveryIncluded
AI & Chatbot
- AI-powered responsesIncluded
- Natural language processingEnterprise-grade
- Multi-turn conversationsIncluded
- Chatbot builderAdvanced + custom flows
- Pre-built templatesUnlimited
- Custom AI trainingAdvanced + fine-tuning
- Sentiment analysisIncluded
- Intent detectionIncluded
- Custom AI modelsAvailable
- Multi-language AI50+ languages
Knowledge Base
- Knowledge base pagesUnlimited
- File uploadsAll formats supported
- Website scrapingUnlimited URLs
- Auto-sync updatesReal-time
- Multiple knowledge basesUnlimited
- Version controlIncluded
Campaign Management
- Broadcast campaignsUnlimited
- Audience segmentationAdvanced
- A/B testingMultivariate
- Campaign analyticsAdvanced + attribution
- Scheduled campaignsIncluded
- Contact taggingUnlimited tags
- Dynamic contentIncluded
- Campaign automation rulesIncluded
Integrations & API
- REST API accessFull access + higher limits
- WebhooksUnlimited
- Zapier integrationIncluded
- CRM integrationsAll major CRMs
- E-commerce integrationsAll platforms
- Custom integrationsIncluded
- GraphQL APIAvailable
- Dedicated API supportIncluded
Analytics & Reporting
- Enterprise analytics dashboardIncluded
- Custom dashboardsUnlimited
- Real-time analyticsIncluded
- Conversion trackingAdvanced + attribution
- Custom reportsUnlimited
- Export dataAll formats + API
- BI tool integrationsTableau, Power BI, etc.
- Audit logsIncluded
Team & Collaboration
- Team membersUnlimited
- Role-based permissionsCustom roles
- Conversation assignmentAdvanced routing
- Team inboxIncluded
- Internal notesIncluded
- Department managementIncluded
- Performance trackingIncluded
White-Label & Branding
- Custom brandingFull customization
- White-label solutionAvailable
- Custom domainIncluded
- Remove Duzel brandingIncluded
- Custom email templatesIncluded
Security & Compliance
- End-to-end encryptionIncluded
- GDPR complianceIncluded
- SOC 2 Type IICertified
- HIPAA complianceAvailable
- SSO (SAML/OIDC)Included
- Two-factor authenticationEnforced
- IP allowlistingIncluded
- Data residency optionsEU, US, APAC
- Audit logs90 days retention
- Penetration testingAnnual
Support & SLA
- Dedicated account managerIncluded
- 24/7 priority supportPhone, email, chat
- Response time SLA< 1 hour critical
- Uptime SLA99.9% guaranteed
- Onboarding programCustom + training
- Quarterly business reviewsIncluded
- Technical success managerAvailable
Enterprise Use Cases
Global Customer Support
Handle millions of support conversations across multiple regions with localized AI, custom routing, and 24/7 coverage.
Enterprise Sales Automation
Power your sales team with AI-driven lead qualification, CRM integration, and custom workflows that match your sales process.
White-Label Solutions
Offer WhatsApp automation to your own customers with full white-labeling, custom branding, and reseller capabilities.
Healthcare Communications
HIPAA-compliant patient communications for appointment reminders, follow-ups, and health information with enterprise security.
Financial Services
Secure, compliant customer communications for banks, insurance, and fintech with audit trails and data residency options.
Multi-Brand Management
Manage multiple brands or business units from a single platform with separate knowledge bases, teams, and analytics.
Enterprise FAQs
How is Enterprise pricing determined?
Enterprise pricing starts at $299/month and is customized based on your specific needs including message volume, number of team members, custom integrations, and support requirements. Contact our sales team for a custom quote.
What custom integrations are available?
We can build custom integrations with any system that has an API. Common requests include ERP systems, custom CRMs, legacy databases, and internal tools. Our dedicated integration team will work with you to build exactly what you need.
What does the SLA guarantee cover?
Our 99.9% uptime SLA guarantees platform availability. Critical issues receive response within 1 hour, high priority within 4 hours. If we miss SLA targets, you receive service credits. Full SLA details are provided in your contract.
Can we get on-premise deployment?
Yes, on-premise and private cloud deployment options are available for organizations with strict data residency or security requirements. Contact our sales team to discuss your infrastructure needs.
What's included in the onboarding program?
Enterprise onboarding includes dedicated project management, custom training for your team, data migration assistance, integration setup, chatbot design consultation, and go-live support. Typical onboarding takes 2-4 weeks.
Is there a minimum contract term?
Enterprise plans typically require an annual commitment for the best pricing. However, we can discuss flexible terms based on your organization's needs. Month-to-month options are available at adjusted rates.
Ready for Enterprise?
Talk to our sales team to discuss your requirements and get a custom quote.