Official Meta Partnership
Duzel connects directly to WhatsApp through Meta's official Business API—the same infrastructure used by major brands worldwide. This powers our AI WhatsApp chatbot platform with sanctioned, reliable, and compliant business messaging.
What official partnership means: Verified business identity (green checkmark), high message throughput, access to all API features, and direct support from Meta's ecosystem.
API Capabilities
Message Templates
Pre-approved message templates allow you to initiate conversations with customers outside the 24-hour response window. Templates support variables for personalization.
Webhook Events
Real-time notifications for message delivery, read receipts, user responses, and status changes. Build reactive systems that respond instantly to customer actions.
Media Support
Send and receive rich media: images, videos, documents, audio, location, and contacts. Create engaging conversations beyond plain text.
Interactive Messages
Buttons, lists, and quick replies make conversations more structured. Guide users through flows without relying on free-text input.
Compliance & Verification
WhatsApp Business API requires verification to ensure legitimate business use:
- ✓Business verification — Prove your business identity through Meta Business Manager
- ✓Display name approval — Your business name shows in customer chats
- ✓Policy compliance — Follow WhatsApp's commerce and messaging policies
- ✓Green badge eligibility — Verified businesses can apply for the official badge
Messaging Tiers
WhatsApp API uses tiered messaging limits that increase as you demonstrate quality:
Maintain quality (low blocks/reports) to unlock higher tiers automatically.
Getting API Access
With Duzel, API setup is handled for you:
- 1.Create a Duzel account and connect your business
- 2.Complete Meta Business verification (we guide you through)
- 3.Submit your WhatsApp Business profile for approval
- 4.Create and submit message templates for approval
- 5.Go live with official WhatsApp Business API access
Most businesses complete setup within 3-5 business days.
Technical Details
Rate Limits
80 messages/second per phone number (standard), higher limits available
Message Window
24-hour window for free-form replies after user-initiated contact
Encryption
End-to-end encryption for all messages (WhatsApp standard)
API Version
Duzel maintains compatibility with the latest Cloud API version
Learn more:
Related Topics
Get API Access
Start integrating with WhatsApp Business API through Duzel's official Meta partnership.